Elements and Performance Criteria
- Select product for an order
- Materials, equipment and Personal Protective Equipment (PPE) required for the job are selected and used.
- Occupational Health and Safety (OHS) hazards are identified and reported and suitable risk controls implemented.
- Product is selected from stock batches in accordance with order forms or by client request.
- Clients onsite are assisted with selection or directed to particular product or display areas.
- Quality of product is evaluated visually to meet the standard order requirements for quality.
- Special order requirements are detailed on the order forms or requested verbally.
- Stockholding areas are blocked up for presentation.
- Volume of product remaining is observed and information is retained to inform other clients.
- Maintain the stock inventory
- Orders are collated in the sales/dispatch area.
- Orders are checked for enterprise quality of a sales product and for accuracy in quantity.
- Records are kept of outgoing sales in the product inventory by manual or electronic means.
- Adjustments are made in the inventory about the quantity of nursery stock available for sale.
- Prepare for dispatch or delivery
- Product is checked for correct labelling and incorrect labelling is replaced.
- Product is packaged for delivery and presentation to the client.
- Product is packed into containers for ease of handling.
- Delivery of product is assisted by loading and stacking product according to the configuration of the transportation vehicle.
- Product quality is checked at each stage in the delivery process.
- Sales/dispatch areas and packing/packaging materials are maintained and tidied.
- Receive products